Refund policy

RETURN AND REFUND POLICY

Return Period

Customers may request returns within:

30 days of receiving their order

Return Conditions

Products must be:

  • Unused.
  • In original condition.
  • In original packaging.
  • Accompanied by proof of purchase.

Non-Returnable Items

Returns may not be accepted for:

  • Personalized items.
  • Gift cards.
  • Clearance products.
  • Used hygiene products.
  • Items damaged through misuse.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours with photos and order details.

Refund Process

Approved refunds are processed within:

5–10 Business Days

Refunds are issued through the original payment method.

Return Shipping

Customers may be responsible for return shipping costs unless the issue occurred due to our error.